Your Advocate On All Insurance Claims Fight Back With Daly & Black

Veronica HernandezVeronica Hernandez, Office Manager

Office Manager

Email: Vhernandez@dalyblack.com

Veronica Hernandez is the office manager for Daly & Black, P.C. Veronica is responsible for the day-to-day operation and management of the office. She is also responsible for providing administrative leadership for the office.

With over 20 years of legal and business experience, Veronica has developed a successful career path and understands the high demands a productive law firm requires. She is highly motivated and is very knowledgeable of the day-to-day tasks required to manage the firm.

Before joining Daly & Black, P.C. she worked at Laucius & Associates, a defense firm as an office manager, and at Caddell & Chapman, a well-respected Plaintiff's firm as a paralegal. Her previous office manager and paralegal positions at these two well-respected firms have given her the skills to master the booming new field of legal work and office management.

Veronica was born and raised in Houston. She has been married to her husband, Carlos, for 23 years. Veronica and Carlos are the proud parents of four sons: Carlos, Adrian, Steven, and Jonathan. They enjoy traveling especially when it involves an away game for the Houston Astros and Houston Texans.

  • American Policyholder Association - Professional Member
  • Super Lawyers 2018
  • Avvo Clients' Choice
  • Multi-Million Dollar Advocates Forum
  • H Texas Magazine
  • Top 40 Under 40
  • The Best Lawyers in America
  • Top Attorneys 2014
  • Chambers USA
  • Top 100 Verdicts
  • Super Lawyers
  • Best Law Firms - Commerical Litigation 2016
  • Best Law Firms 2016
  • Best Lawyers 2018
  • America's Top 100

Trusted & Recommended
by Our Clients

  • I feel you carefully determined and then executed the best settlement result possible for my particular situation.

    “Thanks again for your time, assistance, expertise and realistic approach to my case. I feel you carefully determined and then executed the best settlement result possible for my particular situation. In addition, your patience and knowledge in explaining various aspects of this type of case was greatly appreciated. It’s been a pleasure and privilege to work with David Bergen and other members of the Daly and Black team during the resolution of my Allstate claim. All the members of the Daly and Black team assigned to my case have been courteous, professional and efficient. Each person I’ve dealt with has been an outstanding representative for your firm. I am most happy to recommend you and your firm to any of my friends and family.”

    Deanna Bond

  • We’ll gladly recommend you to others!

    “THANK YOU all very much for your professional dedication that got us to the right and just conclusion. We can now get our badly damaged and dilapidated roof replaced, which will give us immense piece of mind, particularly in the current weather situation. We cannot thank you all enough for standing up for our rights and, through appropriate legal processes, have provided us with what we deserve, given all the years we have paid for the safety net of what we believed to be good insurance. We will now proceed with all haste to get our first rate contractor engaged to get our dilapidated roof replaced. Again, we thank you all at Daly Black for defending our very justified claim for storm damage that has weakened the weather resistance of our greatest, and most emotionally necessity – a good and secure home that protects us from the harsh environment we live in. We’ll gladly recommend you to others, if and when they face the arrogance of unscrupulous insurance companies.”

    Brian and Sheila Gibbs

  • Thank you again for all your hard work on our behalf.

    “Malinda and I want to thank you for representing us in the law suit. You were very kind and patient as you led us through the legal process. Thank you again for all your hard work on our behalf. We know we will be pleased with our new roof.”

    Leslie and Malinda Liles

  • Daly & Black handled all the negotiations successfully speaks for itself.

    “The fact that Daly & Black handled all the negotiations successfully speaks for itself. They did everything, sparing me even from being present at the meetings. Thank you.”

    Khalid

  • Effective Diligence

    “Thank you very much for all your hard work and effective diligence! We appreciate it!”

    Sherry L. Eichberger

  • "Thank you so much for everything. The team at Daly and Black is amazing."

    “Thank you so much for everything. The team at Daly and Black is amazing. As a contractor when you need someone to help you fight for what is right for the insured and get true indemnification it helps to have a team that understands how to interpret the insurance policy language and navigate those waters. Thanks to London Crounse building a relationship with my customer was super easy. London walked my customer through the process with full transparency and was able to settle the claim for what was needed to put our customer back into pre-storm condition. Thank you so much guys looking forward to the next one.”

    Lance Thompson

  • “Tough as nails, with a heart of gold”

    “I can't begin to express my sincere appreciation for the superior legal work Mr. James Willis did on my family's behalf. I have had the great pleasure to have worked with Houston’s finest attorneys but James Willis is truly the best, simply brilliant. He’s everything you would expect and need in an advocate. His legal expertise and professionalism went above and beyond my expectations throughout the entirety of our case. It was a stressful and perplexing situation, yet James was always there for us. He made the time, no matter what, to ensure all our questions were answered thoroughly and readily informed us of the best option to take. If it weren’t for Mr. Willis’ expert analytical skills and acute negotiation skills, the matter wouldn’t have been settled as it was. I was completely dazzled by his canny communication skills and the fierce passion which he displayed during the mediation. Toughest negotiator I've seen in action. I've been in multiple mediations with counsel from Houston’s most prominent law firms, they simply do not compare. He fought extremely hard for us and I am very pleased with the outcome. We received more than I expected and was astonished by his integrity and altruism to ensure my family was made whole. He is truly a blessing and I can not thank him enough for all the care and concern he has shown us; working tirelessly to ensure that the law worked in our favor. We are eternally grateful for his service and highly recommend Mr. James Willis to anyone seeking an advocate who’s as “Tough as nails, with a heart of gold””

    The Nowland Family

  • Time after time, they deliver on commercial claims!

    “Time after time, they deliver on commercial claims! Thanks London and the entire large loss team.”

    Brian Dyer

  • Fortunately for us, friends put us in touch with Daly & Black and we ended up in the capable hands of James Willis.

    “When our home was destroyed, we honestly thought the situation couldn't get any worse. Until we started dealing with our insurance carrier. Fortunately for us, friends put us in touch with Daly & Black and we ended up in the capable hands of James Willis. James and his team were truly a god-send. James walked with us through every part of the process, kept us well updated and informed, guided our decisions and made sure there were no surprises along the way. His wise counsel was invaluable. We found James to be the perfect combination of an approachable, down to earth partner who was driven and relentless as our champion. We simply couldn't imagine going through this without him. Thank You Daly & Black for making us feel like your most important client.”

    Kirk and Darlene Wall

  • I am very happy with my experience with Daly & Black. I would highly recommend them.

    “I am very happy with my experience with Daly & Black. I would highly recommend them. I had difficulty with my homeowners insurance company denying a valid roof claim. Homes all around me were getting new roofs from a recent hail storm, yet my insurance company (Safeco / Liberty Mutual) kept using excuses to deny the claim. Daly & Black filed a lawsuit on my behalf and covered all of the associated expenses. I hope to not be in need of filling another lawsuit again, but if I did they would be my first phone call”

    Randy Newman

  • I am at a loss for words to express my gratitude other than thank you.

    “I want to thank you for your help in resolving my legal matters with Universal Insurance. I did not know which way to turn to get help in shaking the funds loose. I contacted your firm for help. Daly & Black's Cindy Garrett has been a true reflection of an organization that cares. She is professional, efficient and caring in every way. Cindy was decisive and offered to go beyond the call of duty. She was tough and thorough. I am so grateful to her for all her assistance. I am at a loss for words to express my gratitude other than thank you. I am so appreciative of your firm and especially Cindy Garrett. Her help was priceless and because she cared I can not imagine ever using any other law firm than yours for any future legal requirements.”

    Denise Kelley

  • I appreciate all your time and effort!

    “I honestly don't have enough words to thank you both! I appreciate all your time and effort in helping us get the ball rolling in the right direction. Thank you for all your help!”

    Y. Bravo

  • These guys PERSEVERED until we favorably settled with my insurance company.

    “These guys PERSEVERED to the end and we favorably settled with my insurance company.”

    Al Martin, CCIM

  • Thank you for your services!

    “Thank you for your services to you and your staff. Very efficient and satisfactory.”

    Lydia De La Cruz

  • They got the coverage from our insurer we needed for our full roof replacement.

    “Daly & Black were recommended to us by our roofing company when our homeowner's insurance refused to cover the hail damage to our roof. We have found London Crounse and Jonathan Sar to be very professional and efficient. All staff seemed to work well with the attorneys. They got the coverage from our insurer we needed for our full roof replacement.”

    Richard Simpson

The Benefits of Working With Daly & Black, P.C.

  • We provide free initial consultations.
  • We will vigorously prosecute your case.
  • We will demonstrate a complete mastery of your matter.
  • We are available to answer questions and concerns.
  • We litigate each case as if it is going to be tried to a jury, every time.
  • We fight to put you in the best position to negotiate a resolution.
  • We try your lawsuit to verdict where the insurer refuses to do the right thing.

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