Your Advocate On All Insurance Claims Fight Back With Daly & Black

Lauren Connon

Intake Specialist

Lauren Connon is an intake specialist with nine years of experience in managing client service. Before joining the team at Daly & Black, she was an assistant manager at a successful prepared foods store where she used her prior experience as a nutritionist to connect with consumers and offer them the education necessary to make informed choices. She managed her team with respect which was melded with excellent communication and the fuel of constant improvement.

On our team, her background enables her to personally connect with clients, allows them to feel heard, and ensures they are informed of what to expect as they begin the process of pursuing a claim. Her goal is that the process of intake runs smoothly and efficiently and that the client feels their needs and expectations are being met.

Out of the office, Lauren enjoys exploring the outdoors, whipping up new ideas in the kitchen, and spending quality time with loved ones.

Education:

University of Massachusetts Amherst, BS

  • American Policyholder Association - Professional Member
  • Super Lawyers 2018
  • Avvo Clients' Choice
  • Multi-Million Dollar Advocates Forum
  • H Texas Magazine
  • Top 40 Under 40
  • The Best Lawyers in America
  • Top Attorneys 2014
  • Chambers USA
  • Top 100 Verdicts
  • Super Lawyers
  • Best Law Firms - Commerical Litigation 2016
  • Best Law Firms 2016
  • Best Lawyers 2018
  • America's Top 100

Trusted & Recommended
by Our Clients

  • The Daly & Black team immediately got to work to obtain the coverage we need to restore our property.

    “I am so thankful to have the team of attorneys at Daly & Black on our side in the fight against the insurance company. They immediately got to work to obtain the coverage we need to restore our property. I can finally rest easy because I know I have a law firm who can take care of me.”

    Naomi O.

  • I have been very pleased!

    “I have been very pleased with the service and attention that I have received from your firm. Thank you for your help and assistance.”

    Jason Haire

  • Marge and I truly appreciate the work!

    “Whatever you[r firm] did for the settlement for us must have been exceptional. . . Marge and I truly appreciate the work that was put forth by you and others. We actually thought it was never going to actually happen.”

    Ed

  • He had the knowledge and background required to negotiate a fair payment to cover my costs.

    “London Crounse handled my insurance claim and was easy to work with, always responsive. He had the knowledge and background required to negotiate a fair payment to cover my costs. I appreciate the hard work London did and the the ethics of the Daly & Black Group. Thank you!”

    Sandra Reno

  • He settled within months. He always gave us updates and kept us in the loop.

    “A+++++ for London Crounse. He settled within months. We have the check in hand and just waiting for our turn with the roofing company. He always gave us updates and kept us in the loop. Thank you so much, London.”

    Sharlene Freund

  • Thanks very much to D&B for the good work!

    “Some years ago a smart boss told me that an employee delivers one of two things in the work-world: Results or Excuses, and there is nothing in between. I think he's right. D&B delivered Results. These results had a direct and significant monetary impact on me and my family, and I'm grateful that things worked out. I particularly enjoyed participating in the Mediation process - - it was good to "see behind the curtain" - and I appreciated D&B being firm-but-fair throughout this process.”

    Dale Hejnal

  • Fortunately for us, friends put us in touch with Daly & Black and we ended up in the capable hands of James Willis.

    “When our home was destroyed, we honestly thought the situation couldn't get any worse. Until we started dealing with our insurance carrier. Fortunately for us, friends put us in touch with Daly & Black and we ended up in the capable hands of James Willis. James and his team were truly a god-send. James walked with us through every part of the process, kept us well updated and informed, guided our decisions and made sure there were no surprises along the way. His wise counsel was invaluable. We found James to be the perfect combination of an approachable, down to earth partner who was driven and relentless as our champion. We simply couldn't imagine going through this without him. Thank You Daly & Black for making us feel like your most important client.”

    Kirk and Darlene Wall

  • Thank you again for all your hard work on our behalf.

    “Malinda and I want to thank you for representing us in the law suit. You were very kind and patient as you led us through the legal process. Thank you again for all your hard work on our behalf. We know we will be pleased with our new roof.”

    Leslie and Malinda Liles

  • Daly & Black provides a first class service always.

    “Daly & Black provides a first class service always. They have never let my company down. And they have never lost on any of the claims that I have sent them. I have known them for years. The addition of London Crounse, has only made them that much more efficient. His great client service skills, again great addition to the team.”

    Michael Garrison

  • Y’all helped me tremendously!!

    “Y’all helped me tremendously!!”

    G. Knapp

  • Time after time, they deliver on commercial claims!

    “Time after time, they deliver on commercial claims! Thanks London and the entire large loss team.”

    Brian Dyer

  • When disaster strikes, that's who I refer my clients to. Love them!

    “These guys are fantastic lawyers (even if one is a former UCLA Bruin football player--I'll overlook that as a USC grad). When disaster strikes, that's who I refer my clients to. Love them!”

    Neal Davis

  • I was so impressed

    “I was a witness for the opposing side in one of Mr. Daly's trials. I was so impressed that, after the trial, I hired him.”

    L. Vojack

  • We’ll gladly recommend you to others!

    “THANK YOU all very much for your professional dedication that got us to the right and just conclusion. We can now get our badly damaged and dilapidated roof replaced, which will give us immense piece of mind, particularly in the current weather situation. We cannot thank you all enough for standing up for our rights and, through appropriate legal processes, have provided us with what we deserve, given all the years we have paid for the safety net of what we believed to be good insurance. We will now proceed with all haste to get our first rate contractor engaged to get our dilapidated roof replaced. Again, we thank you all at Daly Black for defending our very justified claim for storm damage that has weakened the weather resistance of our greatest, and most emotionally necessity – a good and secure home that protects us from the harsh environment we live in. We’ll gladly recommend you to others, if and when they face the arrogance of unscrupulous insurance companies.”

    Brian and Sheila Gibbs

  • Daly & Black handled all the negotiations successfully speaks for itself.

    “The fact that Daly & Black handled all the negotiations successfully speaks for itself. They did everything, sparing me even from being present at the meetings. Thank you.”

    Khalid

The Benefits of Working With Daly & Black, P.C.

  • We provide free initial consultations.
  • We will vigorously prosecute your case.
  • We will demonstrate a complete mastery of your matter.
  • We are available to answer questions and concerns.
  • We litigate each case as if it is going to be tried to a jury, every time.
  • We fight to put you in the best position to negotiate a resolution.
  • We try your lawsuit to verdict where the insurer refuses to do the right thing.

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