Your Advocate On All Insurance Claims Fight Back With Daly & Black

Lauren Connon

Intake Specialist

Lauren Connon is an intake specialist with nine years of experience in managing client service. Before joining the team at Daly & Black, she was an assistant manager at a successful prepared foods store where she used her prior experience as a nutritionist to connect with consumers and offer them the education necessary to make informed choices. She managed her team with respect which was melded with excellent communication and the fuel of constant improvement.

On our team, her background enables her to personally connect with clients, allows them to feel heard, and ensures they are informed of what to expect as they begin the process of pursuing a claim. Her goal is that the process of intake runs smoothly and efficiently and that the client feels their needs and expectations are being met.

Out of the office, Lauren enjoys exploring the outdoors, whipping up new ideas in the kitchen, and spending quality time with loved ones.

Education:

University of Massachusetts Amherst, BS

  • American Policyholder Association - Professional Member
  • Super Lawyers 2018
  • Avvo Clients' Choice
  • Multi-Million Dollar Advocates Forum
  • H Texas Magazine
  • Top 40 Under 40
  • The Best Lawyers in America
  • Top Attorneys 2014
  • Chambers USA
  • Top 100 Verdicts
  • Super Lawyers
  • Best Law Firms - Commerical Litigation 2016
  • Best Law Firms 2016
  • Best Lawyers 2018
  • America's Top 100

Trusted & Recommended
by Our Clients

  • Due to our commercial tenants, we needed a fast, reliable legal team. Daly & Black exceeded our expectations.

    “After our building was damaged by hail causing water intrusion and interior damage, our insurance claim was denied while other buildings in the area were getting full roof replacements. I called London Crounse at Daly & Black who quickly reviewed and agreed to take our case. Due to our commercial tenants, we needed a fast, reliable legal team. Daly & Black exceeded our expectations. London and the large loss team settled our case within months. Thanks to their hard-work, we were fully compensated.”

    Theodoros Vasilas

  • "They genuinely care about making things right for the property owner and contractor regarding the insurance process and the value of the claim."

    “Daly & Black, P.C. are great to work with, we have been using them as a company for a year now and they have provided us with great service. The attention to detail and customer satisfaction are top notch. They genuinely care about making things right for the property owner and contractor regarding the insurance process and the value of the claim. London is great to work with and always receptive to our calls and emails with questions.”

    Anne Allen

  • He settled within months. He always gave us updates and kept us in the loop.

    “A+++++ for London Crounse. He settled within months. We have the check in hand and just waiting for our turn with the roofing company. He always gave us updates and kept us in the loop. Thank you so much, London.”

    Sharlene Freund

  • Marge and I truly appreciate the work!

    “Whatever you[r firm] did for the settlement for us must have been exceptional. . . Marge and I truly appreciate the work that was put forth by you and others. We actually thought it was never going to actually happen.”

    Ed

  • I was very satisfied!

    “I was very satisfied with the services and the time frame in which you handled my case.”

    Judson Howe

  • Thank you again for all your hard work on our behalf.

    “Malinda and I want to thank you for representing us in the law suit. You were very kind and patient as you led us through the legal process. Thank you again for all your hard work on our behalf. We know we will be pleased with our new roof.”

    Leslie and Malinda Liles

  • I am very happy with your services!

    “I certainly will have your firm in my mind when a similar need occurs whether it be us, family members, friends or acquaintances. It was by accident that I came to know about your firm. In fact I had given up with this case until we found you. I am very happy with your services”

    K. R. Ramakrishnan

  • Daly and Black is the law team to retain if an insurance company denied or underpaid your claim!

    “As a recent client of Daly and Black, I was impressed by the quality of research and presentation of Rick Daly and John Black. They prepared me and guided me through the legal process thoroughly. Their entire team was professional, well-prepared and I had complete confidence in their abilities to present my case. I highly recommend Daly & Black and would definitely use them for any insurance claim in the future!”

    Patrice Sauter

  • Thank you so much for everything each individual did in this process.

    “Thank you so much for everything each individual did in this process. You can tell that Mr.Daly has a good support team behind him.”

    Terry

  • Time after time, they deliver on commercial claims!

    “Time after time, they deliver on commercial claims! Thanks London and the entire large loss team.”

    Brian Dyer

  • I would highly recommend Daly and Black PC!!

    “I would highly recommend Daly and Black PC!! Specifically I would like to thank Mr. James Willis and his team. They were very helpful prompt and professional in helping correct a right from wrong and getting them to pay. Too often and so sad that these insurance companies expect their payment monthly but are unwilling to do the right thing when it comes time. I would definitely use this firm again and I appreciate them!!”

    Gary Reed

  • We’ll gladly recommend you to others!

    “THANK YOU all very much for your professional dedication that got us to the right and just conclusion. We can now get our badly damaged and dilapidated roof replaced, which will give us immense piece of mind, particularly in the current weather situation. We cannot thank you all enough for standing up for our rights and, through appropriate legal processes, have provided us with what we deserve, given all the years we have paid for the safety net of what we believed to be good insurance. We will now proceed with all haste to get our first rate contractor engaged to get our dilapidated roof replaced. Again, we thank you all at Daly Black for defending our very justified claim for storm damage that has weakened the weather resistance of our greatest, and most emotionally necessity – a good and secure home that protects us from the harsh environment we live in. We’ll gladly recommend you to others, if and when they face the arrogance of unscrupulous insurance companies.”

    Brian and Sheila Gibbs

  • He had the knowledge and background required to negotiate a fair payment to cover my costs.

    “London Crounse handled my insurance claim and was easy to work with, always responsive. He had the knowledge and background required to negotiate a fair payment to cover my costs. I appreciate the hard work London did and the the ethics of the Daly & Black Group. Thank you!”

    Sandra Reno

  • I'm well satisfied and appreciate what you've done.

    “I'm well satisfied and appreciate what you've done. Thanks very much.”

    L. Brewer

  • "Thank you so much for everything. The team at Daly and Black is amazing."

    “Thank you so much for everything. The team at Daly and Black is amazing. As a contractor when you need someone to help you fight for what is right for the insured and get true indemnification it helps to have a team that understands how to interpret the insurance policy language and navigate those waters. Thanks to London Crounse building a relationship with my customer was super easy. London walked my customer through the process with full transparency and was able to settle the claim for what was needed to put our customer back into pre-storm condition. Thank you so much guys looking forward to the next one.”

    Lance Thompson

The Benefits of Working With Daly & Black, P.C.

  • We provide free initial consultations.
  • We will vigorously prosecute your case.
  • We will demonstrate a complete mastery of your matter.
  • We are available to answer questions and concerns.
  • We litigate each case as if it is going to be tried to a jury, every time.
  • We fight to put you in the best position to negotiate a resolution.
  • We try your lawsuit to verdict where the insurer refuses to do the right thing.

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