Lauren Connon
Intake Specialist
Lauren Connon is an intake specialist with nine years of experience in managing client service. Before joining the team at Daly & Black, she was an assistant manager at a successful prepared foods store where she used her prior experience as a nutritionist to connect with consumers and offer them the education necessary to make informed choices. She managed her team with respect which was melded with excellent communication and the fuel of constant improvement.
On our team, her background enables her to personally connect with clients, allows them to feel heard, and ensures they are informed of what to expect as they begin the process of pursuing a claim. Her goal is that the process of intake runs smoothly and efficiently and that the client feels their needs and expectations are being met.
Out of the office, Lauren enjoys exploring the outdoors, whipping up new ideas in the kitchen, and spending quality time with loved ones.
Education:
University of Massachusetts Amherst, BS