Your Advocate On All Insurance Claims Fight Back With Daly & Black

Lauren Connon

Intake Specialist

Lauren Connon is an intake specialist with nine years of experience in managing client service. Before joining the team at Daly & Black, she was an assistant manager at a successful prepared foods store where she used her prior experience as a nutritionist to connect with consumers and offer them the education necessary to make informed choices. She managed her team with respect which was melded with excellent communication and the fuel of constant improvement.

On our team, her background enables her to personally connect with clients, allows them to feel heard, and ensures they are informed of what to expect as they begin the process of pursuing a claim. Her goal is that the process of intake runs smoothly and efficiently and that the client feels their needs and expectations are being met.

Out of the office, Lauren enjoys exploring the outdoors, whipping up new ideas in the kitchen, and spending quality time with loved ones.

Education:

University of Massachusetts Amherst, BS

  • American Policyholder Association - Professional Member
  • Super Lawyers 2018
  • Avvo Clients' Choice
  • Multi-Million Dollar Advocates Forum
  • H Texas Magazine
  • Top 40 Under 40
  • The Best Lawyers in America
  • Top Attorneys 2014
  • Chambers USA
  • Top 100 Verdicts
  • Super Lawyers
  • Best Law Firms - Commerical Litigation 2016
  • Best Law Firms 2016
  • Best Lawyers 2018
  • America's Top 100

Trusted & Recommended
by Our Clients

  • I was very satisfied!

    “I was very satisfied with the services and the time frame in which you handled my case.”

    Judson Howe

  • Thank you for being the light at the end of a long tunnel.

    “Thank you, on a personal level what this insurance company did to me was unbelievable and your firm has been the light at the end of a long tunnel. My parents always taught me to fight for what’s right, but after a divorce that nearly cost me my life, cancer, I just didn’t have it in me to keep going. Because of your work and persistence we can at least put the house back to being livable. My mom always told me, god knows the heart. You have good one sir. Again thank you for riding this out with me. I don’t ever write notes like this but this is very deserving.”

    Kenneth Wilinski

  • I am at a loss for words to express my gratitude other than thank you.

    “I want to thank you for your help in resolving my legal matters with Universal Insurance. I did not know which way to turn to get help in shaking the funds loose. I contacted your firm for help. Daly & Black's Cindy Garrett has been a true reflection of an organization that cares. She is professional, efficient and caring in every way. Cindy was decisive and offered to go beyond the call of duty. She was tough and thorough. I am so grateful to her for all her assistance. I am at a loss for words to express my gratitude other than thank you. I am so appreciative of your firm and especially Cindy Garrett. Her help was priceless and because she cared I can not imagine ever using any other law firm than yours for any future legal requirements.”

    Denise Kelley

  • “Tough as nails, with a heart of gold”

    “I can't begin to express my sincere appreciation for the superior legal work Mr. James Willis did on my family's behalf. I have had the great pleasure to have worked with Houston’s finest attorneys but James Willis is truly the best, simply brilliant. He’s everything you would expect and need in an advocate. His legal expertise and professionalism went above and beyond my expectations throughout the entirety of our case. It was a stressful and perplexing situation, yet James was always there for us. He made the time, no matter what, to ensure all our questions were answered thoroughly and readily informed us of the best option to take. If it weren’t for Mr. Willis’ expert analytical skills and acute negotiation skills, the matter wouldn’t have been settled as it was. I was completely dazzled by his canny communication skills and the fierce passion which he displayed during the mediation. Toughest negotiator I've seen in action. I've been in multiple mediations with counsel from Houston’s most prominent law firms, they simply do not compare. He fought extremely hard for us and I am very pleased with the outcome. We received more than I expected and was astonished by his integrity and altruism to ensure my family was made whole. He is truly a blessing and I can not thank him enough for all the care and concern he has shown us; working tirelessly to ensure that the law worked in our favor. We are eternally grateful for his service and highly recommend Mr. James Willis to anyone seeking an advocate who’s as “Tough as nails, with a heart of gold””

    The Nowland Family

  • Daly & Black continued to fight long after most other law firms would have given up. They continued to fight and won for us.

    “We had given up as our insurance company, Liberty Mutual, had refused its obligation. Daly & Black continued to fight long after most other law firms would have given up. They continued to fight and won for us. Everyone at Daly & Black was professional, informed and hard-working. Thank you for the many, many hours you spent on our behalf!”

    Patricia Brown

  • I have been very pleased!

    “I have been very pleased with the service and attention that I have received from your firm. Thank you for your help and assistance.”

    Jason Haire

  • Your firm did an outstanding job

    “Your firm did an outstanding job of handling my case and I appreciate the professionalism and timeliness in getting the case settled.”

    P. Evans

  • Daly & Black handled all the negotiations successfully speaks for itself.

    “The fact that Daly & Black handled all the negotiations successfully speaks for itself. They did everything, sparing me even from being present at the meetings. Thank you.”

    Khalid

  • He settled within months. He always gave us updates and kept us in the loop.

    “A+++++ for London Crounse. He settled within months. We have the check in hand and just waiting for our turn with the roofing company. He always gave us updates and kept us in the loop. Thank you so much, London.”

    Sharlene Freund

  • I feel you carefully determined and then executed the best settlement result possible for my particular situation.

    “Thanks again for your time, assistance, expertise and realistic approach to my case. I feel you carefully determined and then executed the best settlement result possible for my particular situation. In addition, your patience and knowledge in explaining various aspects of this type of case was greatly appreciated. It’s been a pleasure and privilege to work with David Bergen and other members of the Daly and Black team during the resolution of my Allstate claim. All the members of the Daly and Black team assigned to my case have been courteous, professional and efficient. Each person I’ve dealt with has been an outstanding representative for your firm. I am most happy to recommend you and your firm to any of my friends and family.”

    Deanna Bond

  • I appreciate all your time and effort!

    “I honestly don't have enough words to thank you both! I appreciate all your time and effort in helping us get the ball rolling in the right direction. Thank you for all your help!”

    Y. Bravo

  • London Crounse with Daly & Black settled this claim with the carrier for full coverage in 3 months.

    “A claim for 300sq built up was originally denied coverage by the carrier. London Crounse with Daly & Black settled this claim with the carrier for full coverage in 3 months. This is why DMS partners with the best. #workwiththebest”

    DMS Roofing

  • We just want to thank you for all the wonderful and hard work!

    “We just want to thank you for all the wonderful and hard work your firm did on our case. We are also thankful that the note on this property is finally being paid off.”

    Teresa Chavez

  • Daly & Black provides a first class service always.

    “Daly & Black provides a first class service always. They have never let my company down. And they have never lost on any of the claims that I have sent them. I have known them for years. The addition of London Crounse, has only made them that much more efficient. His great client service skills, again great addition to the team.”

    Michael Garrison

  • We’ll gladly recommend you to others!

    “THANK YOU all very much for your professional dedication that got us to the right and just conclusion. We can now get our badly damaged and dilapidated roof replaced, which will give us immense piece of mind, particularly in the current weather situation. We cannot thank you all enough for standing up for our rights and, through appropriate legal processes, have provided us with what we deserve, given all the years we have paid for the safety net of what we believed to be good insurance. We will now proceed with all haste to get our first rate contractor engaged to get our dilapidated roof replaced. Again, we thank you all at Daly Black for defending our very justified claim for storm damage that has weakened the weather resistance of our greatest, and most emotionally necessity – a good and secure home that protects us from the harsh environment we live in. We’ll gladly recommend you to others, if and when they face the arrogance of unscrupulous insurance companies.”

    Brian and Sheila Gibbs

The Benefits of Working With Daly & Black, P.C.

  • We provide free initial consultations.
  • We will vigorously prosecute your case.
  • We will demonstrate a complete mastery of your matter.
  • We are available to answer questions and concerns.
  • We litigate each case as if it is going to be tried to a jury, every time.
  • We fight to put you in the best position to negotiate a resolution.
  • We try your lawsuit to verdict where the insurer refuses to do the right thing.

Request a service

Fill out the form below to get in touch with our team!
  • Please enter your first name.
  • Please enter your last name.
  • This isn't a valid phone number.
  • Please enter your email address.
    This isn't a valid email address.
  • Please make a selection.
  • Please enter a message.