Your Advocate On All Insurance Claims Fight Back With Daly & Black

Guadalupe Sanchez

Intake Specialist

Guadalupe (Lupe) joined Daly & Black in 2018 as an intake specialist. Prior to joining the Daly & Black team, Lupe was employed with AIG as an intake specialist where she gained her knowledge and experience. Lupe’s dedication and work ethic are transparent, which is one reason why Daly & Black’s clients are drawn to her.

Moreover, Lupe is fluent in Spanish and, therefore, a tremendous asset not only to the firm but to the firm’s Spanish speaking clients. She is a passionate advocate in bridging communication gaps between the firm’s Spanish speaking clients and attorneys and understands the importance of translating and interpreting in the most simplistic terms so that the firm’s clients may feel comfortable. Lupe’s motto is, “Every client deserves personal attention.”

In her spare time, Lupe enjoys spending time with her loved ones.

  • American Policyholder Association - Professional Member
  • Super Lawyers 2018
  • Avvo Clients' Choice
  • Multi-Million Dollar Advocates Forum
  • H Texas Magazine
  • Top 40 Under 40
  • The Best Lawyers in America
  • Top Attorneys 2014
  • Chambers USA
  • Top 100 Verdicts
  • Super Lawyers
  • Best Law Firms - Commerical Litigation 2016
  • Best Law Firms 2016
  • Best Lawyers 2018
  • America's Top 100

Trusted & Recommended
by Our Clients

  • Daly & Black provides a first class service always.

    “Daly & Black provides a first class service always. They have never let my company down. And they have never lost on any of the claims that I have sent them. I have known them for years. The addition of London Crounse, has only made them that much more efficient. His great client service skills, again great addition to the team.”

    Michael Garrison

  • When Mr. Daly got involved, things happened!

    “When Mr. Daly got involved, things happened. I will be over joyed once I receive my settlement check so I can finally get my roof replaced.”

    Philip Jenkins

  • Time after time, they deliver on commercial claims!

    “Time after time, they deliver on commercial claims! Thanks London and the entire large loss team.”

    Brian Dyer

  • Great service!!

    “The team at Daly & Black was able to secure a 6 figure settlement for the roof of our hotel property after the previous firm we hired botched everything. I came across their firm and held little hopes at the time. As they took on the case, I was quickly impressed with the knowledge of the staff, the quick responses, and personal attention. I cannot thank the team at Daly & Black enough for all of their help!! Don't think twice about hiring these guys, they do a great job and truly look out for your interests.”

    Manu

  • Marge and I truly appreciate the work!

    “Whatever you[r firm] did for the settlement for us must have been exceptional. . . Marge and I truly appreciate the work that was put forth by you and others. We actually thought it was never going to actually happen.”

    Ed

  • "They genuinely care about making things right for the property owner and contractor regarding the insurance process and the value of the claim."

    “Daly & Black, P.C. are great to work with, we have been using them as a company for a year now and they have provided us with great service. The attention to detail and customer satisfaction are top notch. They genuinely care about making things right for the property owner and contractor regarding the insurance process and the value of the claim. London is great to work with and always receptive to our calls and emails with questions.”

    Anne Allen

  • The Daly & Black team immediately got to work to obtain the coverage we need to restore our property.

    “I am so thankful to have the team of attorneys at Daly & Black on our side in the fight against the insurance company. They immediately got to work to obtain the coverage we need to restore our property. I can finally rest easy because I know I have a law firm who can take care of me.”

    Naomi O.

  • Y’all helped me tremendously!!

    “Y’all helped me tremendously!!”

    G. Knapp

  • I would highly recommend Daly and Black PC!!

    “I would highly recommend Daly and Black PC!! Specifically I would like to thank Mr. James Willis and his team. They were very helpful prompt and professional in helping correct a right from wrong and getting them to pay. Too often and so sad that these insurance companies expect their payment monthly but are unwilling to do the right thing when it comes time. I would definitely use this firm again and I appreciate them!!”

    Gary Reed

  • They were always pleasant and kind.

    “David Bergen worked on our case regarding our concrete roof. He took his time explaining to us how everything will work. Cindy Garrett also worked with us. When we had a situation with our mortgage company after the settlement, they stepped in with no hesitation. We like the fact when we call on David or Cindy anytime they were always pleasant and kind. Thank you both, The Adams family”

    Creseda Adams

  • Thank you for your services!

    “Thank you for your services to you and your staff. Very efficient and satisfactory.”

    Lydia De La Cruz

  • Excellent guidance and knowledge achieving my personal goal for resolution.

    “London Crounse oversaw my case with my home insurance company, providing excellent guidance and knowledge achieving my personal goal for resolution. Highly recommend Daly & Black/London Crounse.”

    Leslie Oines

  • I appreciate all your time and effort!

    “I honestly don't have enough words to thank you both! I appreciate all your time and effort in helping us get the ball rolling in the right direction. Thank you for all your help!”

    Y. Bravo

  • "Thank you so much for everything. The team at Daly and Black is amazing."

    “Thank you so much for everything. The team at Daly and Black is amazing. As a contractor when you need someone to help you fight for what is right for the insured and get true indemnification it helps to have a team that understands how to interpret the insurance policy language and navigate those waters. Thanks to London Crounse building a relationship with my customer was super easy. London walked my customer through the process with full transparency and was able to settle the claim for what was needed to put our customer back into pre-storm condition. Thank you so much guys looking forward to the next one.”

    Lance Thompson

  • Thanks very much to D&B for the good work!

    “Some years ago a smart boss told me that an employee delivers one of two things in the work-world: Results or Excuses, and there is nothing in between. I think he's right. D&B delivered Results. These results had a direct and significant monetary impact on me and my family, and I'm grateful that things worked out. I particularly enjoyed participating in the Mediation process - - it was good to "see behind the curtain" - and I appreciated D&B being firm-but-fair throughout this process.”

    Dale Hejnal

The Benefits of Working With Daly & Black, P.C.

  • We provide free initial consultations.
  • We will vigorously prosecute your case.
  • We will demonstrate a complete mastery of your matter.
  • We are available to answer questions and concerns.
  • We litigate each case as if it is going to be tried to a jury, every time.
  • We fight to put you in the best position to negotiate a resolution.
  • We try your lawsuit to verdict where the insurer refuses to do the right thing.

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